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Confidenciality
  CENTRAL RESERVAS BILBAO - BIZKAIA
Confidenciality
Information about Data Protection

Data about the Controller
Data Controller
Company: EQUINOCCIO VIAJES S.A. - A48476030
Address: PRIM KALEA, 29 - (20006) SAN SEBASTIAN DONOSTIA
Contact: COMUNICACION@RESERVASEQUINOCCIOVIAJES.COM - 943216580

Data Protection Officer
Name: A DPO is not necessary -
Contact: -

Purposes

In compliance with the provisions set out in the EU Regulation 2016/679 regarding General Data Protection, we inform you that, depending on the relationship that you have with us, at EQUINOCCIO VIAJES S.A. we process the data that you provide us with for any, or all, of the following purposes:
o Purchase/sale of material
o Sending the company's commercial information by post, e-mail or others
o Maintaining the working relationship and consideration for work carried out
o Providing you with a service
o Collecting payments through POS
o Making purchases through the virtual shop on the web page/platform.
o Carrying out satisfaction surveys.
o Carrying out a personnel selection process according to the skills, aptitudes and other useful data included in curriculums
o Reception of the provision of a service
o After-sales and customer loyalty service
o Processing standard sick leave or due to accidents at work
o Processing budgets
Data storage period
Your data will be stored while the contractual, commercial or any other kind of relationship with our company lasts, as long as you do not ask for them to be deleted, and for the time required to meet legal obligations.

2. Legitimation
The legal basis for processing your data lies in:
o Unequivocal consent
o Execution of a contract
o Legitimate interest on the part of the data controller

3. Recipients
Your personal data will be disclosed to third parties in the following cases:
o To other data controllers
o Handling official matters/Consultancy servives
o Social security
o Occupational Risk prevention Service

4. Rights
You have the right to obtain confirmation about whether at EQUINOCCIO VIAJES S.A. we are processing personal data that concern you, or not.
You also have the right to access your personal data, and to request the rectification of inaccurate data, or where appropriate, to ask for data to be deleted whenever, among other reasons, the data are no longer required for the purposes that they were collected for.
In certain circumstances, you may ask for the processing of your data to be restricted, in which case we will only store your data to carry out or defend claims.
In addition, in certain circumstances for reasons related to your personal situation, you may exercise the right to object to the processing of your data. EQUINOCCIO VIAJES S.A. will stop processing your data, except for legitimate compelling reasons, or the exercise or defence of possible claims.
You can also exercise the right to data portability, and to withdraw the consent that you have given at any time, without this affecting the lawfulness of the processing of data based on any consent given before it was withdrawn.
If you wish to make use of any of your rights you may do so through the enabled links that you will find below:
o To exercise your right of Access click here
o To exercise your right of Rectification click here
o To exercise your right to Erasure (To be forgotten) click here
o To exercise your right to Restrict processing click here
o To exercise your right to Object click here
o To exercise your right to Portability click here
Alternatively, you can also write to us by post at the following address: PRIM KALEA, 29 - (20006) SAN SEBASTIAN DONOSTIA enclosing a copy of your National ID card, to provide proof of your identity. Don't forget to provide as much information as possible about your request: Name and surname, e-mail address that you use for your account or portal that is the subject of your request.
Finally, we would like to inform you that you can address the Spanish Data Protection Agency and other competent public organisations for any claim arising from the processing of your personal data.

5. Cookies Policy

To find out the cookies that we use on our web page, don't forget that you can access our Cookies Policy through the following confidentiality policy link.

General Information about cookies
The trust that users place in us is important for us, and as a result, at EQUINOCCIO VIAJES S.A. we care about protecting your privacy. An important aspect of this is providing you with all the information we possibly can about how we use your personal data, including how we use the local storage of data and similar technology
Local data storage involves storing different kinds of data locally on your device through your web browser. Locally stored data can, for example, contain the user's settings, information about how they browse our web site, which web browser they use, which adverts have been displayed, and similar behavior on web sites that we collaborate with. Locally stored data can be used to personalise the content and functions of our services so that your visits are more comfortable and make more sense.
Cookies are a method of locally storing data. Cookies are small text files that are stored on your device (PC, mobile phone or tablet) that enable us to recognize your web browser. Cookies mainly contain information about your web browser and any activity that has taken place on this. They help us to ensure the security and optimal performance of our web site; once you leave our web page these are deleted (security cookies and session cookies) and they gather information about products that our internet visitors are interested in and about how they browse our web site so that our online offers are more attractive for users (tracking cookies).
Further information about cookies
We use local data storage for a series of purposes, such as: to enable us to carry out our services; to provide you with relevant personalised content, when you visit our web sites; to measure and analyse traffic on our web site; to improve our services; and to target specific advertising. More details are provided about these subjects below:
o For our advertising
We use local data storage for advertising activities. This allows us to know whether and how often users have seen an advert or a specific type of advert, and how long ago they saw it.
We also use local data storage to create segments and target groups for marketing purposes and to target specific adverts.

o To analyse and improve our services
We use various measuring tools that provide us with statistics and analysis about our services. These tools allow us to recognise the web browser over time and to find out whether users have visited the web site before and if so, how often. These tools provide us with the possibility of acquiring a general perspective of how many single users we have and how they use our services.
We also use the information that we have gathered and analysed to develop and improve our services; for example, by finding out which services generate a lot of traffic or seeing whether a service is operating optimally.
"
o To deliver and adapt services to your use
Local data storage is required and necessary in order to allow you to use our services, such as information about your settings, which tells us how services should be presented on your web browser.
We also use local data storage to adapt our services to your use as well as we possibly can.
Management of cookies
You can disable cookies or configure your browser so that it warns you when you are sent a cookie.
The settings on your web browser normally show a list of all the cookies that have been installed to provide you with a general overview, and if you want, to deleted unwanted cookies. You can normally indicate that you agree to the storage of cookies from the web sites that you visit or from third parties affiliated to these web sites. You can also choose to be notified each time a new cookie is installed. We provide you with guidance below about how to do this on different web browsers. Your web browser normally stores cookies in a specific folder on your hard drive, so that you can also examine the content in more detail.
However, the cookies that are present on the web site often change, and not all cookies are equally important. As a result, if EQUINOCCIO VIAJES S.A. changes the use of tracking cookies, you will be notified by a message.
There are also services available that have been especially developed to provide users with an updated list of cookies and other tracking devices.
Bear in mind that if you disable them, you might not be able to enjoy all the features of our web site
Below we provide you with a summary of how the locally stored data can be managed on different web browsers. Keep in mind that this process may change and that the descriptions provided here may not be up-to-date.
Managing cookies on Google Chrome
" How to delete cookies:
1. Go to Settings on your browser menu.
2. Click on Show advanced settings.
3. Click on Clear browsing data.
4. Select the time period for which you want to delete the information in the menu at the top. If you want to delete all the cookies on the browser, click on from the beginning of time.
5. Check Cookies and other site data and complements.
6. Click on Delete browsing data.
7. Close the window.
" How to prevent cookies from being installed on the web browser:
1. Go to Settings on the menu of your browser.
2. Click on Show Advanced Settings and then click on Content settings.
3. In Cookies, select your preferred option. If you wish to prevent all cookies from being installed, click on Do not allow site data to be saved.
4. Click on Done.
5. Close the window.
Managing cookies on Safari
" How to delete cookies:
1. Go to Preferences on the menu of your browser
2. Click on the Privacy tab.
3. Click on Clear all the web site data and then click on Delete to clear all the cookies.
4. Close the window.
" How to prevent cookies from being installed on your web browser:
1. Go to Preferences on the menu of your browser
2. Click on the Privacy tab.
3. In Cookies and web site data choose your preferred option. If you want to prevent all cookies from being installed, click on always Block.
4. Close the window.
Managing cookies on Mozilla Firefox
" How to delete cookies:
1. Go to Options on the menu of your browser.
2. Click on the Privacy tab.
3. Click on Show cookies.
4. Select the cookies that you want to delete and click on Clear selected cookies. Click on Clear all if you want to delete all the cookies on your web browser.
5. Close the window. Any changes you have made will be saved automatically.
" How to prevent cookies being installed on your web browser:
1. Go to Settings on the menu of your browser.
2. Select the Privacy tab.
3. In History, click on Use a personalised setting for your history.
4. Select your preferred options in Allow web site cookies. If you want to prevent all cookies from being installed, disable the Accept web site cookies box.
5. Closet he window. Any changes that you have made will be saved automatically.
Managing cookies on Internet Explorer
" How to delete cookies:
1. Go to Tools (cogwheel icon) on your browser menu.
2. Click on Internet Properties.
3. In the General - Browsing History tab, click on Clear.
4. Make sure that you check the Cookies and Web Site Data option.
5. Click on Clear.
6. Click on OK.
" How to prevent cookies form being installed on your web browser:
1. Go to Tools (cogwheel icon) on your browser menu.
2. Click on Internet Options and then click on the Privacy tab.
3. Move the slider bar to the level that you want. If you want to prevent all cookies from being installed, select the Block all cookies level.
4. Click on OK.
Managing cookies on Opera
" How to delete cookies:
1. Go to Settings on your browser menu
2. Select the Privacy and Security tab.
3. Click on Cookies and then click on All cookies and web site data.
4. Select the cookies that you want delete and click on Clear. Click on Clear all if you want to delete all the cookies on your web browser.
5. Click on Done.
6. Close the window.
" How to prevent cookies from being installed on your web browser:
1. Go to Settings on your browser menu.
2. Select the Privacy and Security tab.
In Cookies, selection your preferred option. If you want to prevent all cookies from being installed, click on Do not allow web site data to be saved.
2. Close the window.
Contact information
To ensure greater transparency, if you have any questions about the use of local storage on our web site, please get in touch with us at COMUNICACION@RESERVASEQUINOCCIOVIAJES.COM, indicating "Cookies Policy" as the subject

 

Servicio operado - Tecnical Organization: EQUINOCCIO VIAJES, S.A. (Cie 2050m/m)

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